Support





We strive for the highest standards in quality for our products.  Support inquiries will be processed as quickly as possible, usually within 2 business days.

Support Email: support@imsysinc.com

If you are confused about how to use a product or how to meet your application needs please don't hesitate to ask us.  However, please note that not all products are supported with free technical support.  Technical support packages are available for purchase for any product if you contact us.

If your product is not listed below, please Contact Us.

Be sure to visit our YouTube Channel for many hands-on demonstration videos.

Industrial Machines

ETEK 3000

Latest Software Version: ETEK 3000 v3.5
Build: 3.0.4.2

To see if your license includes the option to update to the latest revision, and to request an update, please Contact Us.

Operation Manual: Contact Us.

ETEK How-To Videos
Load Measurements on ETEK 3000
ToF Calibration Measurements on ETEK 3000
Ambient Measurements on ETEK 3000
ETEK 3000 elevated measurement set up. Part 1
ETEK 3000 elevated measurement set up. Part 2

 

iETEK

Latest Software Version: iETEK v1.6
Build: 1.6.9

To see if your license includes the option to update to the latest revision, and to request an update, please Contact Us.

Operation Manual: Contact Us.

iETEK How-To Videos
7 easy steps to setup iETEK
Rapid measurements using the iETEK